Situation:  You are having an electrical issue, or would like to install a fire alarm system or video surveillance security system in your business, school, an industrial building, or your vacation home and need someone to address the problem as quickly as possible.  Are you feeling a bit overwhelmed by your options when there seem to be a large number of companies from which to choose?

 

Solution:  In order to make an informed decision, it is important to note that you should distinguish what sets one electrician, fire alarm company, or security business apart from another.  To assist you in this process, MEI has come up with some questions to consider when attempting to locate a qualified professional electrician or technician.

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1.  Do they have good references?

• Unfortunately, the electrical, fire alarm, and security system industry is filled with far too many self-proclaimed “experts” who are quite simply uneducated, uninformed, and sometimes downright unethical with their business practices.  For over 25 years, MEI has enjoyed one of the best reputations in our industry.  Our reputation ensures that you can trust us to provide you with the most outstanding experience ever, and we would not hesitate to provide you with references to also confirm our abilities.

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2.  What kind of experience do they have?

• The owner of MEI, a Master Electrician, has more than 20 years of experience.  Our Fire Alarm Manager has 20+ years of experience, and our Security Systems Manager also has 20+ years of experience.   All of our electricians and technicians have an average of 10-15 years in the field.  So, no matter how complicated or unusual your problem might be, we will know how to address it.  Where many of our competitors are lacking, we are excelling.

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3.  Are they well educated in their field?

• Our company is highly involved in educating our staff so that they can be the best of the best in such a specialized market.  Each member of our staff is highly trained upon joining our team, and ongoing training is a must throughout the course of their employment with MEI.  Participation in high quality seminars, training sessions, and various schooling throughout the country guarantees that you will always receive the most up-to-date technology and education applied to your job.

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4.  Which system do they use?

• The type of equipment that MEI uses in our jobs is extremely important to us.  It is with that in mind that we purchase and use only the highest quality, most advanced, state-of-the-art equipment on the market.  By using such high quality equipment, we know that we have the right tool for the job, which helps to guarantee customer satisfaction.

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5.  Do they understand customer service?

• From the time you place the call to the time our electrician or technician leaves your jobsite or residence, rest assured that you will receive the highest quality customer service around.  We are committed to showing up on time, communicating with you throughout the whole process, and serving you in the most courteous manner.

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6.  Do you get what you pay for?

• While choosing an electrician based on price alone might seem like the best way to save some money, it may actually end up costing you more in the long run and possibly damage to your electrical system.  The same goes with a fire alarm installation or security system installation.  With MEI, you WILL get what you pay for – top quality work that is done right the first time by highly qualified and educated electricians and technicians.

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7.  Do they use top quality products?

• Here at MEI, we pride ourselves in providing our customers with nothing but the best.  We refuse to use discount products, which can cause damage to your  system.  Whenever possible, we use American-made products, and we only use products from top manufacturers and suppliers in the industry.

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8.  Do they guarantee their work?

• MEI’s promise to you, our customer, is that if you are not completely satisfied with the work we have done, we will rush back at no charge to make things right.  If you are still unimpressed, we will offer you a refund.